What you’ll learn

Understanding the visual and communication tools used by UX designers to solve business problems. You will understand how the UX designer’s process works, during which you will develop visual interpretations of your design concepts. Topics include sketching for user experience, personas, customer journey maps, mind maps, sitemaps, annotations, presentation techniques and wireframes.

What you’ll need

A diary/sketchbook to capture your thoughts

Art supplies (depends on how you present your work)

Enthusiasm!

How to credit use

As my ex-student or someone just looking to learn about UX, please feel free to use the resources, but remember to give a shout out on social media as you do so 🙂  

Please follow me on Twitter (@adiuxstories) and LinkedIn.

Introduction to User Experience

What is UX?

Class Tenants

Evolution of UX 

Statistics for Mobile UX 

Design Thinking Workshop

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Deliverables

Download the any.do app and write down six observations from using the app. You just need one sentence for each.

To submit your assignments, open the shared dropbox folder and save your work in your folder every week.

Psychology and ethics in UX

Design Innovation

Design Process and Methodologies

Psychology in User Experience

Ethics in Design

Design Workshop

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Deliverables

Create a poster capturing your concept. You can use a concept poster template to submit or click a picture of your sketch. 

This will be considered as the final submission for Intro to UX.

Visual Artifacts in User Experience

Course Syllabus

Introduction to Visual Artifacts

Introduction to Visual Artifacts in UX

Types of Visual Artifacts

Principles to consider for your VA

Planning research synthesis for VA

Mind maps

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Deliverables

Write/ Sketch / Paint / Photos / Make a diagram for your VA principles. Digitize your mind maps and also complete the recommended reading. 

Research Artifacts

Recording empathy maps

Drawing personas

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Resources

Ted Talk by Malcolm Gladwell (5-10 s)

Build Better Products by Laura Klein

Archetypes in Branding by Margaret Hartwell

Persona Tool

Persona video by Gregg Bernstein

Download persona and empathy templates by Aditi

Deliverables

Finish building your empathy maps and complete the derivation of your personas.

Service Design Artifacts

What, How and Why of Journey maps

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Resources

Best practices to consider while doing Customer Journey Maps

Online template for Customer Journey

Use this template on our shared whimsical folder

Deliverables

Complete the customer journey map and digitize it. 

Creating Concepts

Sketching for User Experience

Types of UX Flows

Sitemaps | Practices and Needs

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Resources

UX 1O1 by TJ Ward

A Practical guide to information architecture by Donna Spencer

Sketching User Experience by Bill Buxton

These are some great visual artifact tools

Deliverables

Digitize the sitemap from class.

Create a wireflow with low fidelity concepts of how your functionality will be laid out on phone templates.

UX Flows

Wireframes – What | Why | How

User Flows – full proof your concepts

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Resources

UX 1O1 by TJ Ward

A Practical guide to information architecture by Donna Spencer

Sketching User Experience by Bill Buxton

Wireframing –Twitter Handle to follow

These are some great visual artifact tools

Deliverables

Continue creating your wireframes – you should have a home-screen, some landing screens and detail screens ~ 15 sketches.

Perfecting your UX deliverables

Annotations – Adding detail to your wireframes

Portfolio reviews – learn creative presentations

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Resources

Perfecting your wireframes

Why is it important to annotate your wireframes

Choosing resolution for your wireframes

Tool for annotating

Annotation example 1, example 2, example 3

Building your first portfolio

Some of the best portfolio lists

Portfolio example 1

Portfolio example 2

Portfolio example 3

Portfolio example 4

Portfolio example 5

Portfolio example 6

Deliverables

Complete annotations and think about how will you tell your story.